Everything Your Clinic Needs to Run Smoothly

Sova brings scheduling, patient records, billing, communication, and workflows together in one easy platform.

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Access Your Clinic From Anywhere

Runs smoothly all day long—so you can focus on patients, not software issues.

Always in Sync Across All Devices

Access Sova from any computer or iPhone—wherever your team needs it.

Scheduling & Appointments

A fast, intuitive scheduling system that keeps your day organized and your team on track.

Smart calendar with drag-and-drop scheduling
Color-coded appointment statuses
Multi-pet and family appointments
Automated SMS & email reminders
Real-time availability updates

Complete Patient Records

Everything you need in one place—history, notes, exams, medications, and attachments organized and easy to access.

SOAP-based medical notes
Medical history timeline (visits, treatments, vaccines)
Digital consent forms—quick and easy for clients
All patient data at your fingertips
Quick access to client and pet profiles
Treatment, vaccine, and prescription tracking

Reminders & Follow-ups

Keep clients on track with automatic reminders and simple follow-up tools that reduce no-shows.

Create patient-specific reminders for follow-ups, rechecks, or medication refills
Add reminders directly from the patient record or SOAP note
Set custom due dates with optional notifications
View all reminders in one simple dashboard
Automated SMS and email appointment reminders included

Tasks Tied to Patients & Staff

Create tasks for your team and link them directly to patients or visits—so nothing gets missed.

Create and assign tasks to staff members
Add patient-specific tasks for follow-ups, rechecks, or treatments
Track daily to-dos (callbacks, medication checks, cleaning, etc.)
View tasks by user, patient, or date
Mark tasks complete from the dashboard or patient profile
Get notified about upcoming or overdue tasks

Client Communication

Give clients a clear, hassle-free way to stay updated on their pet’s visits and care.

Automated reminders for appointments and follow-ups
Two-way SMS and email communication
Full message history stored for each client and pet
Send appointment confirmations and updates with one click
Send appointment confirmations and updates with one click

Billing & Payments

Track treatments, add services, and process payments without disrupting your workflow.

One-click invoicing directly from appointments
Integrated billing codes, treatments, and products
Automatic sales tax, discounts, and adjustments
Track payments and generate receipts instantly
End-of-day summaries and easy financial exports

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All Features

Priority Support & Onboarding

Dedicated onboarding specialist for data migration
Priority live chat and phone support
Workflow customization and advanced training
Free migration from existing PMS
Smooth transition and ongoing expert guidance

Multi-Clinic & Team Management

Manage multiple clinic locations under one account
Unified dashboard for all clinics and staff
Role-based access control (Doctor, Tech, Reception, Admin)
Assign tasks and reminders across locations or team members
Keep operations consistent and staff connected across every location.

Inventory & Supply Management

Track items and usage directly from treatments and invoices
Real-time stock level monitoring
Automatic low-stock and reorder alerts
Manage vendors and purchase orders
Value: Stay stocked, save money, and eliminate supply surprises.

Data Save

Two-factor authentication (2FA)
Detailed audit logs for all user actions
Granular access controls for sensitive data
U.S.-based encrypted cloud hosting

Enhanced Communication Tools

Customizable SMS and email templates
Send branded messages with your clinic’s logo and contact info
Bulk client communication (announcements, reminders, or campaigns)
Customizable tone and schedule
Value: Build stronger client relationships through consistent, personalized communication.

Security

Secure cloud hosting (U.S.-based servers)
Encrypted data storage and daily backups
Role-based access (Admin, Vet, Staff)
Live chat and email support
Cancel anytime — no long-term contracts

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Frequently Asked Question

Yes — absolutely. Our team will guide you through importing your existing clients, pets, and medical records so you never have to start from scratch. We make the transition simple by handling data mapping and verification for you, ensuring your clinic can continue operating smoothly without downtime.

Yes, 100%. Your data always belongs to you. If you ever decide to cancel, you can export your entire database — clients, pets, appointments, and records — in standard formats so nothing is ever locked behind Sova.

Yes. Sova is fully cloud-based with encrypted data storage and automatic daily backups. We use the same security practices trusted by healthcare and financial systems to keep your clinic’s information safe and accessible 24/7.

All data is hosted securely on U.S.-based cloud servers. We partner with top-tier hosting providers that meet strict compliance and reliability standards, ensuring both performance and protection for your records.

Sova was designed with simplicity in mind — most clinics are up and running in under an hour. There’s no need for IT help or lengthy training. Our intuitive design and familiar workflows make it easy for your entire team to feel comfortable on day one.

We believe great software should come with great people. Our U.S.-based support team is here to help every step of the way — from onboarding and data migration to live chat and phone support when you need it. You’ll always talk to someone who understands veterinary workflow.

Yes. You can schedule multiple pets under the same client in a single appointment — perfect for families with more than one furry patient. All records, reminders, and invoices remain organized automatically.

Yes. Sova includes built-in SMS and email reminders to reduce no-shows and keep clients informed. You can automate reminders by time frame (day before, hour before) and even customize messages with your clinic’s name and tone.

Yes. Our Professional plan includes full inventory tracking with low-stock alerts and reorder reminders. You’ll know exactly what’s running low and can prevent both shortages and overstock.

Absolutely. Sova works seamlessly across desktop, tablet, and smartphone — no installation required. Whether you’re in the exam room or on the go, you’ll always have access to your schedule, records, and messages.

No special hardware needed. If your device runs a modern web browser — Chrome, Safari, Edge, or Firefox — Sova works instantly. It’s compatible with both Mac and PC, as well as iOS and Android devices.

While HIPAA isn’t required for animal health data, we follow the same security and privacy standards used in human healthcare. This includes encryption, secure access controls, and audit logging to protect your clinic and your clients’ trust.

Sova offers flexible monthly pricing based on your clinic size — starting at $99/month with no setup fees. We also offer discounted annual plans for clinics that prefer to pay once a year.

No. Sova is month-to-month, with no contracts and no hidden fees. You can cancel anytime, though most clinics stay because they enjoy the simplicity and support

We release updates regularly — usually every few weeks. All updates are automatic and included in your plan, so your team always has the latest features and improvements without downtime or extra cost.

Yes. Sova integrates with common tools like IDEXX Labs, Antech, QuickBooks, and more. We’re continuously expanding integrations so your data stays connected and workflows stay simple.

Most clinics complete migration within 3–5 business days depending on data size. We handle most of the heavy lifting, test the import, and confirm everything looks correct before you start using Sova.